Refund policy

REFUND POLICY

Coinstop cannot offer refunds on orders once they are posted.
If your product is damaged during transit or suffers malfunctions - please email us at [email protected]

If you place an order, but change your mind and wish to cancel your order - please email us at [email protected] and if your item has yet to be posted, we can issue a refund minus a 1% admin fee.

RE-SHIPPING;
If your parcel fails to be delivered/collected and is returned to our warehouse, Coinstop is happy to offer a reshipment of your parcel. This will incur a reshipping fee of $8 AUD.

PRE ORDER;
All Pre Orders of units are at the responsibility of the customer. Stock arrival dates are subject to change and no responsibility will fall on Coinstop. Change of mind prior to delivery will incur a 1% admin fee. Should the item become permanently unavailable a FULL refund will be issued.